Cancellations & Refunds
we require at least 2 business days (at least 48 hours) notice for cancellations or reschedules for all appointments. clients who cancel or reschedule their appointment for a chemical or formal service will forfeit their 50% deposit and will need to make a new 50% deposit for the rescheduled appointment.
if you are unsatisfied with your service, please give us a call at 206.985.1010 or email us at firstname.lastname@example.org so that we can resolve any issues you may have.
we will issue a full refund on products returned and unused within 14 days of purchase.
for more information on our booking and appointment policies, please refer to our policies page.